Randall Automotive is equipped with state of the art equipment and resources. While wrenches and screwdrivers still have their place, today’s vehicles require far more complex diagnostic and repair equipment. The advanced tools and service information our technicians have access to allow us to quickly and accurately diagnose and repair your vehicle. Below are just some of the tools our techs use on a daily basis.

  • Technical Service Bulletins (TSBs): These allow us to find pattern failures, new procedures, and updated parts that vehicle manufacturers have identified.
  • General Motors electronic service information (GMesi): This is GM’s repair information. Think of it like a giant electronic repair manual. By having access to the factory recommended diagnostic and repair procedures our technicians have access to the best information available for servicing your car.
  • Mopar Tech Authority: Factory service information for Chrysler/Jeep vehicles.
  • TIS2Web (General Motors factory computer reprogramming): This service allows us to reprogram the software on the many different computers your GM vehicle has. This is useful when GM has identified an issue that is corrected via software update or any time one of the computers needs to be replaced.
  • Mitchell1 (Repair order, estimating, and maintenance schedule): This software allows us to keep an accurate history of your vehicles repairs, provide you with precise written estimates, and inform you of the factory recommended maintenance when it is due
  • Identifix (all vehicle makes service information): This software provides us with the service information and technical service bulletins for all makes and models.
  • TechII (GM scan tool): This is the factory scan tool for GM vehicles on board computers up to approximately 2010 model year.
  • GDS2 (GM Global Diagnostic System): This is the same laptop-based scan tool used by GM dealers to access 2010 to current vehicles. It allows us to communicate with the on-board computers. It is also useful for reprogramming the many control modules on modern GM vehicles.
  • Ford IDS (Laptop based scan tool): This PC based tool is the same one used in Ford dealerships.  It serves as both a mobile scan tool as well as the pass through device for reprogramming the software in the various computers
  • Chrysler Micropod (Laptop based scan tool): This PC based tool is the same one used in Chrysler/Jeep dealerships to access and repair the many onboard modules. It also serves as the gateway when reprogramming those modules.
  • Autel Maxisys Ultra (tablet based scan tool and oscilloscope): This is the newest addition to our diagnostic equipment lineup. This android based tablet is loaded with a very powerful scan tool that services over 40 different vehicle makes. Its wireless network allows us to access the internet and other resources as well as wirelessly print information to share with the customer. With its built in scope module it functions as a high resolution oscilloscope that allows precise measurement of electrical circuits.